Delivery

📦 Shipping with Loulou & Co

We prepare every order with care so that Loulou & Co’s little finds arrive quickly at their new home. 🤎

Where do we ship?

We ship everywhere in Quebec and Canada.

No matter where you are, you will be able to see the shipping options available for your address when you place your order.

⏱️ Order processing

Orders are generally prepared within 2 to 4 business days.

As soon as your package is handed over to the carrier, you will receive a confirmation email with tracking information, when a tracking number is available.

🚚 Shipping times

Delivery times may vary depending on your region and the carrier.

Estimated delivery times will be shown at checkout.

Please note that delivery times are estimates and may be extended during busy periods, holidays, or due to circumstances beyond our control.

💰 Shipping fees

Shipping fees are calculated automatically based on your address and the chosen shipping option.

The exact amount will be displayed before you confirm your order.

📍 Tracking your package

Once your order has shipped, you can track its progress using the tracking number provided by the carrier, when available.

📦 My package is late, what should I do?

Don't panic! 🤎

If your package seems to be taking longer than expected, first check the tracking information.

If you still have questions or if the tracking seems stuck, write to us and we will do our best to help you.

🏠 Check your address

Before finalizing your order, make sure your shipping address is correct.

An error in the address may result in additional delays or re-shipping fees.

🤎 A question?

Our team is here to help.

Contact us for any questions regarding your delivery or order.